Last Updated:<\/strong> 10th June 2026<\/p> These Terms and Conditions govern the use of the Cheap Hoodies website and the purchase of products from us.<\/p> Cheap Hoodies is a trading brand of Digital Textiles Laboratories PLC (\"DTL PLC\", \"we\", \"us\", or \"our\").<\/p> Registered Address:<\/p> Digital Textiles Laboratories PLC By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.<\/p> Cheap Hoodies offers personalised and custom-made clothing products, including but not limited to:<\/p> Custom hoodies<\/p><\/li> Personalised hoodies<\/p><\/li> Embroidered garments<\/p><\/li> DTF printed garments<\/p><\/li> DTG printed garments<\/p><\/li> Custom workwear<\/p><\/li> Personalised gifts<\/p><\/li> Clothing featuring customer-supplied artwork<\/p><\/li> Clothing featuring designs created by Cheap Hoodies<\/p><\/li><\/ul> All products are subject to availability.<\/p> Product images are provided for illustrative purposes only and may differ slightly from the final product.<\/p> Many of the garments supplied by Cheap Hoodies are sourced from surplus, overstock, discontinued, end-of-line or rescued stock.<\/p> These garments are brand new and unworn but may otherwise have been destined for disposal or landfill. By rescuing and customising these garments, we help reduce textile waste and support a more sustainable approach to clothing production.<\/p> Due to the nature of rescued garments:<\/p> Availability may vary.<\/p><\/li> Garment brands may differ.<\/p><\/li> Fabric compositions may vary between batches.<\/p><\/li> Colour shades may differ slightly.<\/p><\/li> Certain products may be discontinued without notice.<\/p><\/li><\/ul> Such variations do not affect the intended quality or functionality of the finished product.<\/p> When you place an order through our website, you confirm that:<\/p> You are at least 18 years old or have permission from a parent or guardian.<\/p><\/li> All information provided is accurate.<\/p><\/li> You are authorised to use the payment method supplied.<\/p><\/li><\/ul> An order is only accepted when payment has been received and an order confirmation has been issued.<\/p> We reserve the right to refuse or cancel any order where:<\/p> Fraud is suspected.<\/p><\/li> Incorrect pricing has occurred.<\/p><\/li> Uploaded content breaches these Terms.<\/p><\/li> Products become unavailable.<\/p> <\/p><\/li><\/ul> Where customers upload artwork, logos, photographs, text or other content, the customer confirms that:<\/p> They own the rights to the content; or<\/p><\/li> They have permission from the copyright owner to use it.<\/p><\/li><\/ul> Customers must not upload content that:<\/p> Infringes copyright, trademarks or intellectual property rights.<\/p><\/li> Is unlawful, defamatory or discriminatory.<\/p><\/li> Contains hate speech or offensive material.<\/p><\/li> Encourages illegal activity.<\/p><\/li><\/ul> Cheap Hoodies reserves the right to refuse any design at our sole discretion.<\/p> The customer accepts full responsibility for any claims arising from artwork supplied by them.<\/p> Customers are responsible for checking:<\/p> Spelling<\/p><\/li> Grammar<\/p><\/li> Dates<\/p><\/li> Design placement<\/p><\/li> Uploaded image quality<\/p><\/li><\/ul> Whilst we make every effort to identify obvious issues, we are not responsible for errors approved or submitted by customers.<\/p> Colours displayed on screens may differ from printed or embroidered results due to monitor settings, production methods and garment materials.<\/p> Minor variations in positioning, colour and sizing are considered acceptable production tolerances.<\/p> All prices displayed on the website are shown in Pounds Sterling (\u00a3).<\/p> Prices may be amended without notice.<\/p> Payment must be received in full before production begins.<\/p> We reserve the right to cancel orders where payment cannot be successfully processed.<\/p> Many products sold by Cheap Hoodies are personalised or made to order.<\/p> Once production has commenced, personalised orders cannot be cancelled or amended.<\/p> Customers are encouraged to carefully review all order details before submitting their order.<\/p> Nothing within these Terms affects your statutory rights under UK consumer protection legislation.<\/p> Where products are faulty, damaged, misdescribed or not as ordered, customers may be entitled to repair, replacement or refund in accordance with applicable law.<\/p> Personalised products are generally exempt from cancellation rights under the Consumer Contracts Regulations 2013 unless faulty or incorrectly supplied.<\/p> We make every effort to accurately represent products.<\/p> However, customers acknowledge that:<\/p> Screen colours vary.<\/p><\/li> Print colours may differ slightly.<\/p><\/li> Embroidery threads may vary slightly between batches.<\/p><\/li> Garment measurements may vary within manufacturing tolerances.<\/p><\/li> Rescued garment styles may occasionally differ from previous stock.<\/p><\/li><\/ul> These differences do not constitute faults.<\/p> All website content, logos, graphics, images, designs, text and branding belonging to Cheap Hoodies remain the property of Digital Textiles Laboratories PLC unless otherwise stated.<\/p> Customers may not reproduce, copy or distribute our content without prior written permission.<\/p> Any designs created by Cheap Hoodies remain our intellectual property unless expressly agreed otherwise.<\/p> To the fullest extent permitted by law, Cheap Hoodies shall not be liable for:<\/p> Indirect or consequential losses.<\/p><\/li> Loss of profits.<\/p><\/li> Loss of business opportunities.<\/p><\/li> Delays caused by third parties.<\/p><\/li> Events outside our reasonable control.<\/p><\/li><\/ul> Nothing in these Terms excludes liability for death, personal injury, fraud or any matter that cannot legally be excluded under UK law.<\/p> Users agree not to:<\/p> Misuse the website.<\/p><\/li> Attempt unauthorised access to systems.<\/p><\/li> Upload malicious software.<\/p><\/li> Interfere with website functionality.<\/p><\/li><\/ul> We reserve the right to suspend access where misuse is suspected.<\/p> We reserve the right to amend these Terms and Conditions at any time.<\/p> The version published on our website at the time an order is placed will apply to that order.<\/p> These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.<\/p> Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.<\/p> Cheap Hoodies currently delivers to addresses within the United Kingdom only.<\/p> Delivery charges are calculated during checkout and will be displayed before payment is completed.<\/p> Estimated delivery times are provided as guidance only and may vary during busy periods, seasonal demand, supplier delays, or circumstances outside our control.<\/p> Where products are personalised or custom-made, production time must be added to delivery estimates.<\/p> Whilst we aim to dispatch orders promptly, delivery dates are not guaranteed.<\/p> Customers are responsible for ensuring the delivery address supplied is accurate. We cannot be held responsible for delays or losses resulting from incorrect address information.<\/p> Customers may choose to collect their order from:<\/p> Digital Textiles Laboratories PLC Customers will be notified when their order is ready for collection.<\/p> Proof of order may be required upon collection.<\/p> If your order has not arrived within a reasonable period after dispatch, please contact us and we will investigate with the delivery provider.<\/p> We are not responsible for delays caused by couriers, severe weather, industrial action, customs delays, or events outside our reasonable control.<\/p>"},"borderRadius":{"id":131460605,"value":"#{text.border.radius}"},"textColor":{"id":131460606,"value":"#{text.color}"},"backgroundColour":{"id":131460607,"value":"#0000"},"truncateHeight":{"id":131460608,"value":null},"template":{"id":131460609,"value":"text"},"padding":{"id":131460610,"value":"1"},"fullWidth":{"id":131460611,"value":"0"},"fullBackgroundColor":{"id":131460612,"value":"#{text.fullBackground.color}"},"published":{"id":131460613,"value":"1"},"conditions":{"id":131460614,"value":"[]"}}},{"id":5195248,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":3,"items":[],"properties":{"html":{"id":131460615,"value":" Most products sold by Cheap Hoodies are personalised, custom-made, embroidered, printed, or produced specifically to customer requirements.<\/p> Under the Consumer Contracts Regulations 2013, personalised goods are generally exempt from cancellation and change-of-mind returns once production has commenced.<\/p> For this reason, we cannot accept returns or offer refunds where:<\/p> You have changed your mind.<\/p><\/li> You ordered the wrong size.<\/p><\/li> You supplied incorrect artwork, spelling or information.<\/p><\/li> You no longer require the item.<\/p><\/li><\/ul> We strongly encourage customers to carefully check all details before placing an order.<\/p> If your item arrives damaged, faulty, defective, or differs significantly from your approved order, please contact us within 14 days of receipt.<\/p> Where a fault is confirmed, we may offer:<\/p> A replacement product.<\/p><\/li> A repair where appropriate.<\/p><\/li> A full or partial refund.<\/p><\/li><\/ul> Photographs may be requested to assist with assessment.<\/p> Where a product is not personalised or customised, customers may have additional cancellation and return rights under applicable consumer legislation.<\/p> Please contact us before returning any item.<\/p> Approved refunds will be issued using the original payment method wherever possible.<\/p> Refund times may vary depending on your payment provider.<\/p>"},"borderRadius":{"id":131460616,"value":"#{text.border.radius}"},"textColor":{"id":131460617,"value":"#{text.color}"},"backgroundColour":{"id":131460618,"value":"#0000"},"truncateHeight":{"id":131460619,"value":null},"template":{"id":131460620,"value":"text"},"padding":{"id":131460621,"value":"1"},"fullWidth":{"id":131460622,"value":"0"},"fullBackgroundColor":{"id":131460623,"value":"#{text.fullBackground.color}"},"published":{"id":131460624,"value":"1"},"conditions":{"id":131460625,"value":"[]"}}},{"id":5195249,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":4,"items":[],"properties":{"html":{"id":131460626,"value":" Cheap Hoodies is a trading brand of Digital Textiles Laboratories PLC. We are committed to protecting your privacy and handling your personal information responsibly.<\/p> This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.<\/p> We may collect:<\/p> Name<\/p><\/li> Postal address<\/p><\/li> Email address<\/p><\/li> Telephone number<\/p><\/li> Billing information<\/p><\/li> Delivery information<\/p><\/li> Uploaded artwork and design files<\/p><\/li> Website usage information<\/p> <\/p><\/li><\/ul> We use personal information to:<\/p> Process and fulfil orders<\/p><\/li> Provide customer support<\/p><\/li> Deliver products and services<\/p><\/li> Communicate regarding orders<\/p><\/li> Improve our website and services<\/p><\/li> Meet legal and accounting obligations<\/p> <\/p><\/li><\/ul> We do not sell customer information.<\/p> We may share information with trusted third parties where necessary to:<\/p> Process payments<\/p><\/li> Deliver orders<\/p><\/li> Host website services<\/p><\/li> Meet legal requirements<\/p><\/li><\/ul> Any third-party provider will only receive the information necessary to perform their services.<\/p> We retain personal information only for as long as reasonably necessary to fulfil orders, comply with legal obligations, resolve disputes, and maintain business records.<\/p> We take reasonable technical and organisational measures to protect customer information from unauthorised access, misuse, loss, or disclosure.<\/p> Under UK data protection legislation, you may have rights to:<\/p> Access your personal information.<\/p><\/li> Correct inaccurate information.<\/p><\/li> Request deletion of personal information.<\/p><\/li> Restrict processing.<\/p><\/li> Object to certain processing activities.<\/p><\/li><\/ul> Requests should be submitted in writing using the contact details below.<\/p> Digital Textiles Laboratories PLC For privacy-related enquiries, please contact us through the details provided on our website.<\/p>"},"borderRadius":{"id":131460627,"value":"#{text.border.radius}"},"textColor":{"id":131460628,"value":"#{text.color}"},"backgroundColour":{"id":131460629,"value":"#0000"},"truncateHeight":{"id":131460630,"value":null},"template":{"id":131460631,"value":"text"},"padding":{"id":131460632,"value":"6"},"fullWidth":{"id":131460633,"value":"0"},"fullBackgroundColor":{"id":131460634,"value":"#{text.fullBackground.color}"},"published":{"id":131460635,"value":"1"},"conditions":{"id":131460636,"value":"[]"}}}],"properties":{"title":{"id":131459950,"value":"The boring bits"},"isStorePage":{"id":131459951,"value":"1"},"ogImage":{"id":131459952,"value":"https:\/\/images.podos.io\/yh5ocbdzyr083iw2mblkag3onokabd5xheiso5fwofi2qqbc.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":438240,"edited":true,"keyPhraseCampaignId":null}1. About Us<\/h3>
Unit B & C Sterling House
Mead Way
Decoy Industrial Estate
Newton Abbot
Devon
TQ12 5UZ<\/p>2. Products and Services<\/h3>
3. Giving Hoodies a Second Chance<\/h3>
4. Placing an Order<\/h3>
5. Customer Artwork and Uploaded Content<\/h3>
6. Artwork Approval and Production<\/h3>
7. Pricing and Payment<\/h3>
8. Personalised Products<\/h3>
9. Consumer Rights<\/h3>
10. Product Variations<\/h3>
11. Intellectual Property<\/h3>
12. Limitation of Liability<\/h3>
13. Website Use<\/h3>
14. Changes to These Terms<\/h3>
15. Governing Law<\/h3>
"},"borderRadius":{"id":131459954,"value":"#{text.border.radius}"},"textColor":{"id":131459955,"value":"#{text.color}"},"backgroundColour":{"id":131459956,"value":"#0000"},"truncateHeight":{"id":131459957,"value":null},"padding":{"id":131459959,"value":"1"},"fullWidth":{"id":131459960,"value":"0"},"fullBackgroundColor":{"id":131459961,"value":"#{text.fullBackground.color}"},"published":{"id":131459962,"value":"1"},"conditions":{"id":131459963,"value":"[]"},"template":{"id":131460603,"value":"text"}}},{"id":5195247,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":2,"items":[],"properties":{"html":{"id":131460604,"value":"Delivery Policy<\/h1>
UK Delivery<\/h2>
Store Collection<\/h2>
Unit B & C Sterling House
Mead Way
Decoy Industrial Estate
Newton Abbot
Devon
TQ12 5UZ<\/p>Lost or Delayed Deliveries<\/h2>
Returns & Refunds Policy<\/h1>
Personalised and Custom-Made Products<\/h2>
Faulty, Damaged or Incorrect Items<\/h2>
Non-Personalised Products<\/h2>
Refund Processing<\/h2>
Privacy Policy<\/h1>
Introduction<\/h2>
Information We Collect<\/h2>
How We Use Your Information<\/h2>
Sharing Information<\/h2>
Data Retention<\/h2>
Security<\/h2>
Your Rights<\/h2>
Contact<\/h2>
Unit B & C Sterling House
Mead Way
Decoy Industrial Estate
Newton Abbot
Devon
TQ12 5UZ<\/p>